Have a few questions? We've got answers!

Here are the most commonly asked questions and their respective answers, if you still have any questions after reading through our FAQ's then please feel free to contact us.

Frequently Asked Questions

Which iPhones can you unlock ?

Our solution works with all the iPhones i.e. 2G,3G,3GS,4,5, 5s, 5c , 6, 6 Plus, SE, 6s, 6s Plus, 7, 7 Plus, 8 & 8 Plus (all iOS versions and all basebands) that is locked to AT&T USA.

Can you unlock the latest Firmware & IOS ?

Yes since this is an official factory unlock it doesn’t matter which phone model you have, what firmware you are on.
Your iPhone will be unlocked successfully irrespective of firmware & iOS.

What features will I loose ?

You will not lose any features of your iPhone. In fact all the functions will be activated even the iTunes synchronization.

Does this work with relocked iPhones ?

Yes! This works with any iPhone as long as it is not reported lost / stolen.

Will my iPhone accept every SIM card ?

Yes Of course! That’s why you’re contemplating to unlock. Please note that this will work with all GSM sim cards like T-mobile & not CDMA like Sprint.

How Does this iPhone Unlocking Work ?

Simple. All you need is give us is the IMEI# of the AT&T iphone.
Later you will receive our email confirming that your iPhone is unlocked!
Just connect your phone to ITUNES and sync it.
Your iPhone will then be unlocked!

Unlocking Questions

How Does this iPhone Unlocking Work ?

Simple. All you need is give us is the IMEI# of the AT&T iphone.
Later you will receive our email confirming that your iPhone is unlocked! Then just connect your phone to ITUNES and sync it. Your iPhone will then be unlocked!

I have received  the confirmation mail, but my iPhone still seems to be locked ?

In case you do not get a success message in iTunes or incase you feel that your phone is not unlocked since a different SIM gives you NO SERVICE please visit our Trouble Shooting Page.

After iTunes Sync my iPhone still doesn’t work?

If your phone is not unlocking or getting signal, PLEASE perform a backup/restore. Sometimes it may take upto 3 times to get it provisioned and unlocked.

Refund Policy

Will I get a refund if this does not work ?

Our  professional AT&T iPhone unlocking service is 100% Secure and each order is backed by 100% customer satisfaction guarantee! You get a full 100% refund incase we’re unable to unlock your iPhone.

When am I not eligible for a refund ?

Refund will not be provided in the following scenarios :-

1) If you have submitted an incorrect IMEI#.
2) If you have submitted an IMEI# that is not an AT&T Locked iPhone.